Refund & Exchange Policy

At Ashok Herbs, we aim to provide high-quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 7 days of receiving your order.

Eligibility: Returns or exchanges are only accepted for items that are damaged, defective, or incorrectly delivered. The request must be made within the specified time frame.

Product Condition: To qualify, the product must be unused, in its original packaging, and with all tags and labels intact.

Notification: Please contact us with your order details and clearly mention the reason for return or exchange. Providing clear photographic evidence (if applicable) will help speed up the process.

Approval: All return or exchange requests are subject to review. Once approved, a return authorization will be provided. Please do not send any items back without prior approval.

Return Process: After approval, you will receive instructions on where to send the product. Kindly ensure that the item is securely packaged to avoid damage during transit.

Inspection & Resolution: Once we receive the returned item, it will be inspected by our team. If the issue is verified, we will proceed with either a refund or an exchange, depending on your preference.

Contact: For any return or exchange requests, please contact us at your email or phone number.